UPDATE: NHS Highland’s ‘critical incident’ now over with systems operating normally confirming it was not a cyber attack and no patient records were compromised
NHS Highland has now closed the ‘critical incident’ that it declared in response to a network fault that affected digital systems, which are now operating as normal.
The health board confirmed that it was not a “cyber attack, and that no patient records were compromised” and patients should continue to attend appointments.
Earlier the “critical incident” was announced related to its “digital systems” but that “patient care is continuing safely across all our hospitals and services’”.
One frontline worker told us the issue started last night and there was no online access to stock/drugs ordering and clinicians have to call-in for test results that would normally be available online.
It also appears to have led to the cancellation of today’s Highland Council/NHS Highland Joint Monitoring Committee, according to another insider.
A NHS spokeswoman said: “Thanks to the work of our teams and partners, systems are now stable and services across NHS Highland are operating as normal.
“We would like to thank our staff, patients, and partners for their understanding and support during the incident.
“We can confirm this was not a cyber attack, and that no patient records were compromised.
“A full post-incident review will be carried out to ensure we capture learning and continue to strengthen our resilience.
“Patients should continue to attend appointments as planned. We will provide any further updates if required”.