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OPINION: Far north is helping push growth in tourism to 'stunning region'


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Chris Taylor, VisitScotland destination development director, says Caithness and Sutherland are prime assets in Scotland's international offering

Strathnaver Museum was reopened in 2023 following a £1.2 million refurbishment.
Strathnaver Museum was reopened in 2023 following a £1.2 million refurbishment.

Tourism in the Highlands is a 365-day a year industry – and one of Scotland’s most important industries. In fact, in a survey of Scottish residents it was recognised as the most important.

It is an economic and social powerhouse contributing significantly to the economy of the region. It helps sustain communities, creates jobs and attracts investment – helping to support the vibrancy and vitality of destinations right across the region.

While the struggles of Scottish tourism post-pandemic have been well documented, demand for and interest in Scotland – and indeed the Highlands – has remained incredibly strong. People still want to travel to this stunning region in whichever way they can, and we are very much still on their destination wish lists.

In fact, "Far North Scotland" was recently named as one of Lonely Planet’s Best in Travel destinations for 2024. The region, which includes Caithness and Sutherland, is one of only two UK locations to feature on the coveted annual list.

Our scenery and landscape are among the things that makes Scotland so special. We all have a duty of care to preserve these natural assets for future generations. This is why VisitScotland is encouraging responsible travel, inspiring visitors to discover more of the region, stay longer, visit during quieter periods and take time to really immerse themselves in a destination.

We have seen growth in international markets. Recent statistics from the International Passenger Survey show visits to Scotland and spend greatly surpassing both 2022 and pre-pandemic levels. This undeniable demand gives a huge boost to our valuable tourism and events industry.

Our overseas visitors often stay longer and spend more, helping to support jobs and communities in every region.

Chris Taylor of VisitScotland.
Chris Taylor of VisitScotland.

None of us are immune to the challenging economic conditions currently facing the country. From visitors to businesses, destination to public sector organisations, we are all having to consider our activities and ensure we are utilising resources as efficiently as we can. Even more important then, that we continue to talk and work together to achieve the best outcomes for the visitor economy.

VisitScotland is steadfast in our support of tourism, and so for us, our focus is using marketing, partnership work and business support activities to promote the Highlands as a year-round destination – inspiring and influencing visitors at those crucial planning stages, using the channels we know they use.

Of course, our job is made easier thanks to the Highlands’ outstanding tourism offering and the dedicated and passionate people behind it. It was great to see some of those leading lights recognised as winners in many of the categories at the Highlands and Islands Thistle Awards and the national Scottish Thistle Awards.

I continue to be impressed by how Highland tourism businesses evolve and innovate. In just one example of a wide range of support, we recently highlighted, through the media, how MacGregor’s Bar in Inverness had boosted its visitor numbers this year thanks to its online social media following.

It had built up a strong international following on social media when it started live streaming traditional music sessions during the Covid-19 pandemic. As a result, the bar has seen a huge rise in visitors this year, especially those travelling from North America.

We aim to build on the global interest in Scotland when our flagship travel trade show, VisitScotland Connect, returns to P&J Live in Aberdeen in April.

A number of events in the Highlands were supported by EventScotland funding programmes during 2023, including the Scottish Six Days Trial, Nairn Book and Arts Festival and Skyline Scotland in Glencoe.

In celebration of the 2023 UCI Cycling World Championships, the Community Cycling Fund, designed to support sustainable cycling projects and free events across Scotland, also saw events take place within the region, including Pedal Power: Discover More at Loch Ness; the Cairngorms Cycle Festival and Active Ness.

Other 2023 highlights across the Highlands included the opening of Dundreggan Rewilding Centre, the launch of Uile-bheist, a low-carbon craft distillery, brewery and visitor experience at the Glen Mhor Hotel on the banks of the River Ness; the staging of the popular Etape Loch Ness, the return of the Under Canvas festival with live music, DJs and local food; the Taste of Nairn festival and Dornoch Whisky Festival, to name a few.

The Flow Country of Caithness and Sutherland is seeking World Heritage Site status.
The Flow Country of Caithness and Sutherland is seeking World Heritage Site status.

Last year also saw the reopening of Strathnaver Museum following its £1.2 million refurbishment, as well as the Corrieshalloch Gateway to Nature centre at Corrieshalloch Gorge; and the reopening of the Loch Ness Centre in June, following a £1.5 million upgrade.

It also saw us continue our collaboration with High Life Highland on the Spirit of the Highlands and Islands project, with the launch of the autumn campaign – the final strand in a two-year project. The campaign focuses exclusively on responsible tourism messages, inspiring visitors to explore relatively quieter places and to travel at quieter times of year and aims to bring benefits to local communities and unlock economic potential by creating and sustaining jobs, businesses and services.

Tourism in the Highlands is an industry that both supports and is supported by our strong local communities. They play a huge part in making the visitor experience a positive one and ensuring the Highlands remains a must-visit, must-return destination, all year round.

Our Great Days Out campaign pulled together some of the best offers from across the country to help families get out and enjoy Scotland this winter. And our themes of outdoor adventure, seasonal food and drink, cosy places to stay and authentic local events provide the perfect opportunity for the region.

Together, we all strive to provide a quality experience for everyone who visits the Highlands, but we also need to keep on talking up tourism to make sure we all get the most benefit from the fantastic industry. We’ll continue to work with, and support, businesses to grow the value of tourism to Scotland, helping create better places for people to live, work and visit.


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