From quote to comfort – How Norscot makes replacing your windows and doors a breeze
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Is your home feeling a little draughty? Are the windows starting to show their age, or is the front door no longer making the right first impression?
Replacing windows and doors might seem like a big task, but with Norscot’s trusted step-by-step process, it’s more straightforward than many homeowners think.
With over 40 years of experience serving the Highlands and Islands, Norscot has built a reputation for helping customers make informed, confident choices.
Based in Bower in Caithness, and Inverness, the company specialises in sustainable timber frame kit homes, bespoke windows, and durable doors – all manufactured in-house in the north of Scotland.
Step 1: Making the first move
Everything starts with a simple phone call, email or visit to a Norscot showroom. Whether in Inverness, Bower or browsing from the comfort of home, customers will find a knowledgeable team ready to assist.
For those looking for design ideas, Norscot also offers interactive online tools to help visualise different styles and finishes.
Step 2: A personalised quotation
Once the Norscot team understands the customer’s needs, a free, no-obligation consultation is arranged.
An experienced surveyor visits the property to take precise measurements and discuss the various options – materials, glazing styles, finishes and more. A clear, itemised quotation follows, ensuring complete transparency with no hidden costs.
Step 3: Expert survey and design
When the customer decides to go ahead, Norscot schedules a technical survey to finalise every detail. This information is then passed to the skilled manufacturing team, ensuring a seamless transition from design to production.
Step 4: Manufactured in the Highlands
Unlike other suppliers, Norscot manufactures its products locally. Every window and door is made-to-measure in their Caithness facility using timber, uPVC or composite materials. This not only guarantees quality control but also allows for faster lead times.
Step 5: Professional installation
Norscot’s team of trusted installers works efficiently and respectfully in customers’ homes. Most installations are completed in just one to two days, with minimal disruption.
The team tidies up as they go, leaving behind beautifully fitted windows and doors – along with the assurance of a comprehensive guarantee.
So, whether it’s a single door replacement or a full home upgrade, Norscot’s customer-first approach ensures the entire process is simple, transparent, and stress-free.
To learn more, visit norscot.co.uk or drop by one of Norscot’s showrooms to experience the difference first-hand.
▶ Caithness: 01955 641303
▶ Inverness: 01463 224040
▶ info@norscot.co.uk