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Keeping Scotland’s railway clean for key workers


By David G Scott

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SCOTRAIL says that its staff are "working round the clock" to provide vital transport for key workers such as NHS staff, emergency workers and carers.

The railway company is operating a revised timetable to keep key workers moving, and by reducing the number of trains in service it has created opportunities for additional cleaning activities on trains, in depots and at stations.

At the heart of this operation is ScotRail’s train presentation team, who have been working hard to keep the railway clean during the coronavirus pandemic.

ScotRail has been working hard to keep its trains clean to avoid contamination during the pandemic.Picture: DGS
ScotRail has been working hard to keep its trains clean to avoid contamination during the pandemic.Picture: DGS

They have been focusing their cleaning on key customer touchpoints on trains such as grab rails, door buttons, tables, arm rests, taps, toilets and sink surfaces as well as sourcing and distributing additional cleaning products across the country.

Key touchpoints at stations like ticket machines and handrails are also being regularly cleaned.

Karen O’Brien, ScotRail train presentation customer environment manager, has sourced more than 20,000 hand sanitisers – at a time when there’s been a shortage in supply – and distributed these to staff the length and breadth of the rail network.

Jim Burns, ScotRail head of train presentation, said: “It’s not known as being one of the most glamorous tasks, but the work our train presentation team is doing in these unprecedented times is phenomenal.

“Our staff are working on the front line to help the country through this crisis, and we’ll continue to play our part to help those key workers get to where they need to be.”


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