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Caithness company Norscot celebrates its 40th birthday this month


By David G Scott

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Bower-based Norscot Joinery Ltd, a leading manufacturer of timber frame kit homes, windows, and doors, is celebrating its 40th anniversary this month.

To celebrate, it has been sharing decade highlights across its social media channels.

Norscot sales team ready for the reopening of the Carse showroom at Inverness in 2004.
Norscot sales team ready for the reopening of the Carse showroom at Inverness in 2004.

Established in 1984 as a general builders, Norscot has become a key player in the Highland construction industry, particularly in Inverness, where it has maintained a significant presence for nearly three decades.

Initially established as Fairmitre (Highland) Ltd, the company specialised in bespoke timber windows and doors before rebranding as Norscot Joinery Ltd in 1987 and relocating to the historic Bower workshops, formerly a wartime radio station.

Ian and Keir are part of the timber frame kit home department in Bower.
Ian and Keir are part of the timber frame kit home department in Bower.

Throughout its history, Norscot has continually expanded its product range and manufacturing capabilities. Significant milestones include:

● 1988: Commenced manufacturing PVCu windows and doors

● 1990: Launched the original Caithness Cottage timber frame house

● 1991: Introduced a comprehensive range of timber frame kit house designs

● 1992: Opened its first showroom in Inverness

● 1996: Achieved ISO 9000 Accreditation

● 2000s: Doubled the size of its Inverness premises and ‘Best in Scotland for Customer Service’

● 2010s: Secured major contracts including the Natural Retreats development in John O’Groats

● 2020-2024: Attained Gold membership with the Structural Timber Association, launched the WellBe Home Project and entered new markets

Norscot's original Caithness Cottage Design launched in 1990.
Norscot's original Caithness Cottage Design launched in 1990.

Recent developments include the acquisition by 1st FSD Group, ensuring continued growth and contribution to the local economy. CEO of 1st FSD Group, Tom Wang, stated: “We see plenty of opportunities for future growth and are confident that the current management team will be able to implement our plans for the future.”

The company is also enhancing its processes by adopting a new ‘Customer Relationship Management’ system.

Norscot Sale in 2023. Peter Body hands the keys to Tom Wang.
Norscot Sale in 2023. Peter Body hands the keys to Tom Wang.

Norscot’s strong presence in Inverness, supported by a purpose-built showroom, sales office, and storage facility on the Carse Industrial Estate, has been pivotal to its success.

Newly promoted branch manager Iain Polworth remarked: “Our longevity in Inverness has been instrumental to our growth. It has allowed us to better serve our customers across the Highlands and build lasting relationships within the community.

“The company has adeptly adapted to market demands and embraced new technologies. Recently, it introduced the WellBe concept, offering smart, future-proofed homes that are easy to maintain, accessible, and energy-efficient. In 2024, the company supplied three of these kit homes to a development in Hudswell, North Yorkshire.

One of three WellBe kits delivered to a development in Hudswell in Yorkshire.
One of three WellBe kits delivered to a development in Hudswell in Yorkshire.

Norscot’s commitment to quality and innovation has been fundamental to its success, with a wide range of products including uPVC, timber, and aluminium-clad timber windows and doors, as well as eco-friendly timber frame kit homes.

Its success is also evidenced by numerous accolades, including national awards for customer satisfaction. The products are renowned for their “energy efficiency, high performance, and durability”.

Reflecting on the company’s journey, general manager Jason Fraser stated: “Our success over the past 40 years is a testament to our dedicated team and loyal customers.

“We’ve consistently innovated and adapted to meet changing market demands while maintaining our commitment to quality and customer service.”

Over the last four decades, Norscot has actively supported the local community through various initiatives, including sponsorship boards and donations to local schools and projects. Committed to giving back, Norscot selects a Highland-based ‘charity of the year’ and engages in fundraising and awareness events. It also prides itself on offering ‘jobs for a lifetime’ to local people.

Kevin Alexander works in Noscot's uPVC workshop in Bower.
Kevin Alexander works in Noscot's uPVC workshop in Bower.

Recently, the company partnered with Maggie’s Centre for a year-long charity initiative. General Manager Jason Fraser said: “Our partnership with Maggie’s is one way we’re giving back and reaffirming our commitment to the region that has been so integral to our success.”

The Company has also supported local mental health charity, Mikeysline.

Norscot’s experienced management team, state-of-the-art manufacturing facilities in Bower, Caithness, and showroom in Inverness, position the company to continue its legacy of “excellence in timber frame kit homes, windows, and doors”. As Norscot looks to the future, it says it will remain dedicated to innovation, sustainability, and community support.

For more information, please visit: www.norscot.co.uk

The company thanks its partners and customers and emphasises a commitment to its Highland roots and future opportunities in the area.


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