Boxing Day sales – online shopping tips as consumers ditch high street in fear of Omicron
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With consumers going online in an effort to avoid the latest Covid-19 variant, now is the perfect time to brush up on your internet shopping tips
Experts expect millions of UK shoppers to ditch the high street next week and turn to the internet in search of this year's best Boxing Day deals, due to soaring cases of the Omicron Covid-19 variant.
Retailers are moving some of their best offers online in order to cater for the increasing demand, meaning it should be possible to bag a bargain, as long as you know what to do and where to look.
The experts at money.co.uk have put together a handy guide containing all the need-to-know information when it comes to online shopping, specifically when it comes to the Boxing Day sales.
James Andrews, senior personal finance writer at money.co.uk said: “With Omicron cases soaring and additional restrictions expected in the coming days, it’s no surprise that Brits are ditching the high street to shop online.
“There are a number of sites that can also help you bag a bargain online. CamelCamelCamel shows you how the price of products on Amazon have changed over time, while PriceRunner allows users to compare costs on a range of products. Tools like this will help you buy your item from the right retailer at the right time, which won’t necessarily always be during the Boxing Day sales.
“Wherever you end up buying from, it’s essential to know your refund rights. Online purchases come with a 14-day grace period, which means in the vast majority of cases you can return an item even if you’ve just changed your mind on it in the two weeks after receiving it.
“Most retailers won’t charge you to return an item, and if your item arrived damaged then it’s the suppliers responsibility to pay all return postage costs, not yours.
“Not quite everything can be returned, and you might find that some items are exempt from this grace period. Perishables, event tickets, personalised presents and sealed items you’ve opened are frequently non-returnable, so you should always check the terms of your item before you purchase.
“One downside of shopping online is that consumers are left more vulnerable to scammers, however, if you shop smart then you should be able to avoid getting caught out. The most important thing to do if you are worried about the authenticity of a company, is to research them before giving away your money or data.
“Check that a company is legitimate by investigating its website. You should look for contact details and an address, as this is usually evidence that the firm is real and reliable. Also Google the brand and see what others online are saying about it. Review sites like Feefo, Trustpilot and TripAdvisor will tell you about the quality of customer service and products, while also warning against scams.
“Another great way to safeguard yourself online is by making purchases with a credit card, as this will give you extra protection. If there’s a breakdown in the supply chain and you're not able to get a refund, you can claim the full cost of your items back from your credit card company under Section 75, as long the purchase value is between £100 and £30,000.
“Just make sure you pay off the cost inside the interest-free period if possible, to avoid having interest added on top of the cost of the presents themselves.
“You can use money.co.uk’s credit card comparison tool to compare deals from all the top providers by visiting: www.money.co.uk/credit-cards.htm.”
